Query Transcripts:
Search, Analyse and Discover
Unlock powerful customer insights by asking natural questions of your conversation data. Transform raw transcripts into actionable intelligence and uncover trends without the complexity of traditional analytics tools.
Conversational Intelligence
Prompt Flows
Save and reuse proven report workflows instantly for consistent insights
Team Report Management
Share insights securely across your entire team with report based permissions
Ad-hoc Data Uploads
Enrich your analysis with external data sources
Query Filtered Data
Drill down with precision using advanced metadata filters
From discovery to detail, dive into the conversations powering your insights. Examine complete transcripts, analyse interaction patterns, and uncover the full context behind every customer touchpoint to transform raw conversations into strategic improvements.
Conversational Analysis
Detailed Data View
See and hear the full conversation unfold
View Additional Metadata
Access complete interaction context at a glance
Actionable Insights At Scale
Turn conversation details into improvement opportunities
View Source Conversations
Trace insights back to original customer interactions
This video showcases how generative AI empowers humans to transform raw transcripts into powerful insights. By asking smart, targeted questions, the AI enhances human understanding of what’s happening, why it’s occurring, and how to address it effectively. Discover how this tool elevates human analysis, enabling faster, smarter decision-making.
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Contact us if you are interested to learn more about our chatbot solution and how it can help your enterprise.
