inGenious AI powers intelligent automation through AI Agents that think, act and improve safely.
Built on our Zero Risk AI framework with enterprise controls, every AI Agent operates predictably and securely within your organisation’s rules.
From customer service to operational workflows, we turn your critical processes into intelligent systems that deliver outcomes you can measure and trust.
Core Capabilities
TrueX AI enterprise intelligence features
The intelligence behind every AI Agent.
TrueX AI combines TrueIntent, TrueAnswer, TrueAction and TrueImprove. The result is understanding, accuracy, safe execution, and governed improvement under full enterprise oversight.
Zero Risk AI framework is safe by design
Our framework is the foundation of safe, predictable automation.
Zero Risk AI prevents hallucinations, data leaks and unauthorised actions through layered reasoning checks, policy guardrails and selective human oversight.
Enterprise controls provide governance for everything AI touches
Every model, prompt and workflow is versioned, auditable and compliant by default.
Role-based permissions, approvals and audit trails give your organisation complete visibility and control.
How It Works
Create
Build AI Agents with no-code tools or reusable components. Connect verified data and define clear business logic.
Improve
Refine performance through structured feedback, testing, and analytics within the Zero Risk AI framework.
Manage
Monitor and version every AI Agent. Enterprise controls ensure every change is logged, reviewed and approved.
Two ways to use AI Agents
Customer Service AI
Deliver faster, more accurate, and compliant customer experiences.
AI Agents understand intent, provide verified answers, and take authorised actions safely.
Proven safety and governance methodology for enterprise AI.
Business empowerment
Non-technical users can build and manage AI Agents. IT retains full control.
Measurable intelligence
Track accuracy, performance, and ROI across every workflow and interaction.
Continuous improvement
Every AI Agent becomes smarter and safer through structured feedback and testing.
Why people love us
Discover how our chatbot solutions have transformed businesses.
“It’s levelled up our service proposition. We’re fast, accurate, and a bit cheeky – all through the chatbot. For our customers, it’s even more powerful. They simply don’t have to wait.”
Patrick Ryan Customer Experience, Sportsbet
“The way they can work with people who aren’t technically savvy makes it super easy. As the client, you get what you want without having to work too hard.”
“We used to push people to call us, but with the chatbot we don’t have to. If you’re speaking to a customer on a secure chatbot platform or talking to them on the phone – you can ask the same questions, it’s the same experience.”
Samantha Price Customer Experience Lead, Wyndham City Council
