TrueImprove
Improve accuracy, reduce cost, and optimise AI performance safely
TrueImprove is the enterprise workflow for continuous AI Agent optimisation.
It combines human feedback, automated testing, and performance insights to refine AI Agents safely under full governance and control.
Continuous improvement made safe and measurable
TrueImprove turns every interaction into actionable learning.
It connects performance data, feedback, and testing so enterprises can identify what works, fix what doesn’t, and deploy improvements with confidence.
Powered by Zero Risk AI and governed by enterprise controls, TrueImprove ensures your AI Agents improve continuously without risk or uncontrolled learning.
No black-box optimisation. Only measurable, explainable, and compliant improvement driven by your data and teams.
The features that make up TrueX AI
How TrueImprove works
- Monitor
Tracks performance, accuracy, and cost in real time to detect drift or missed opportunities. - Annotate
Business users review a selected sample of interactions, label errors, and add feedback through an intuitive interface. - Improve
Analyses feedback to generate clear recommendations for refining prompts, logic, or data sources. - Fine-tune
Adjusts models using human-annotated data or configurations using approved data under governance controls. - Test
Runs structured evaluations to confirm measurable improvement before release. - Insight
Produces visual dashboards showing what changed, why it changed, and the resulting business impact.
This closed-loop process ensures your AI Agents become more accurate, efficient, and compliant with every iteration.
Key features
- Guided annotation
Enables business users to review AI outputs quickly without technical knowledge. - AI-assisted marking
Suggests likely feedback and automates repetitive validation tasks. - Improvement recommendations
Generates clear next steps for refinement based on validated feedback. - Fine-tuning visualisation
Displays accuracy and cost trends in simple, meaningful metrics. - Insight reports
Converts data into dashboards and summaries for leadership and operational teams. - Governed workflow
Every update passes through testing, approval, and version control before deployment.
Insight reports
Turn data into measurable outcomes
TrueImprove’s insight reports show how performance evolves over time and where improvement opportunities exist. Key capabilities:
- Reusable analysis workflows for consistent insights
- Role-based access for secure report sharing
- Ad-hoc data uploads to enrich insights
- Filtered queries for detailed, natural language exploration.
These reports connect improvement data directly to operational results, ensuring transparency and accountability.
Zero Risk AI and TrueImprove
TrueImprove operates entirely within the Zero Risk AI framework, ensuring safe, transparent progress.
The result is continuous learning that never sacrifices control or compliance.
| Guardrail | What it ensures |
| Human feedback loops | Every improvement starts with structured review and annotation. |
| Governed fine-tuning | Models and prompts are retrained only on approved data. |
| Audit and rollback | Every version, test, and update is logged and reversible. |
TrueImprove takes Latitude Financial Services to the next level
“It’s my favourite! I love that we no longer need multiple reporting methods – it all folds into one. It’s the next level we were aiming for.”
Sharni Howden
Latitude Financial Services
Results:
- 30+ new workflows discovered through analysis
- 11-point NPS improvement in 2 weeks
- 25% fewer handovers to human agents
FAQs – TrueImprove
How is TrueImprove different from analytics tools?
Analytics show what happened. TrueImprove explains why it happened, what to fix, and verifies improvements through testing and governance.
Can non-technical users participate?
Yes. Guided tools make annotation and feedback simple for business teams.
Does it automatically retrain models?
Not without approval. All fine-tuning and configuration changes are governed under enterprise controls.
Can it reduce cost as well as improve accuracy?
Yes. Optimisation workflows balance accuracy and performance, often reducing cost per correct output by up to 30%.
Is it safe for regulated industries?
Yes. TrueImprove maintains full auditability, role-based access, and compliance with regulatory standards.
TrueImprove is the continuous improvement engine for enterprise AI.
It connects data, feedback, and governance so your AI Agents become more accurate, efficient, and compliant every day.
Continuous improvement without the risk.
See how TrueImprove helps your team refine AI Agents safely and intelligently under enterprise control.
