About inGenious AI
Making the complex simple
inGenious AI helps enterprises safely create, manage and improve AI Agents.
Who we are
We make complex AI simple for business users, not just technical teams. Users can automate critical workflows and customer experiences without losing control, compliance, or confidence.
Our platform powers AI Agents for customer service and workflow automation across industries where accuracy, governance, and accountability matter most.
What makes us different
Zero Risk AI: Every AI Agent operates within layered guardrails and human oversight to prevent hallucinations, data leaks, or unauthorised actions.
Enterprise-grade governance: Full auditability, version control and role-based approvals in every workflow
Built for business users: Visual tools that make AI creation and improvement simple, repeatable and controlled
Model-agnostic architecture: Choose and optimise any LLM safely within your environment, without vendor lock-in
Australian-built and locally supported: Data sovereignty and compliance with Australian laws by default
Full AI explainability: Every Agent decision is logged, traceable, and explainable. Know exactly what your AI did and why.
Our Story
inGenious AI was founded in 2017 to make enterprise AI powerful, safe and simple.
After years of seeing large organisations struggle with uncontrolled automation and technical bottlenecks, we built a platform that puts business users in control.
Now our technology helps financial institutions, governments and major brands automate intelligently, transparently and with confidence.
Our Impact
We’re proud to support some of Australia’s most recognisable and regulated organisations.
Results:
- Millions of secure, compliant interactions processed every month
- 90%+ response accuracy in customer-facing AI Agents
- 11-point NPS improvement in two weeks for a major financial client
Trusted by
Our Values
Make the complex simple
Every decision we make, from product design to process optimisation, is about reducing complexity while maintaining control.
Be brave enough to fail
Innovation requires courage and experimentation, and we make it safe to learn fast.
Empower our customers
We build tools that put AI directly in the hands of business users.
Build trust through authenticity
We operate with transparency and accountability in everything we do.
Our Platform is Compliant and Secure
SOC2 Type II
We hold a SOC2 Type II certification for data management and privacy.
ISO27001
We are ISO 27001 certified for information security management.
Enterprise Grade Security
We have advanced data and security solutions to meet any enterprise requirement.
Get the Demo Experience
Discover the impact we can make on your customer’s experience and satisfaction.
